EDITORIAL - Sustaining growth The Philippine Star News Opinion
Business process outsourcing is expected to grow into a $100-billion-a-year industry within 10 years, representing a huge chunk of the global BPO pie, according to Malacañang officials. BPO growth is indeed robust, and English-speaking Filipinos have an edge in this sector over other developing countries. But for that optimistic Malacañang projection to be achieved, the country must do its homework.
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