The Commission on Information and Communications Technology (CICT) expects the local business process outsourcing (BPO) industry to remain strong through 2010, but remains concerned over the lack of skilled workers needed to sustain growth.
"The better-than-expected growth of the economy in the second quarter is a boost to the BPO industry. Together with BPAP (Business Processing Association of the Philippines), our outlook for this year would be between 15 percent and 20 percent [growth]," Monchito B. Ibrahim, commissioner for cyber services, said in an interview.
"The better-than-expected growth of the economy in the second quarter is a boost to the BPO industry. Together with BPAP (Business Processing Association of the Philippines), our outlook for this year would be between 15 percent and 20 percent [growth]," Monchito B. Ibrahim, commissioner for cyber services, said in an interview.
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